Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs updating, or want to explore working with us, this page explains the best way to reach our team and what happens after you do.
How to Contact Us
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to reply within two business days. Sending a little context upfront — what you are asking about and why — helps us route your message quickly and give you a useful answer rather than a generic one.
Write to us at: [email protected]
What We Can Help With
We hear from a wide range of people — casual players with a quick question, operators looking to discuss listings, and readers who have noticed something that needs a second look. The most common reasons people get in touch include:
- Questions about our reviews — If you want to know more about how we assessed a particular app, what a rating reflects, or how our methodology works, ask us directly.
- Corrections and factual updates — Bonus terms change, apps get updated, and licensing situations evolve. If something on the site looks out of date or inaccurate, we want to know. Accuracy is the standard we hold ourselves to, and reader flags are a genuine part of keeping it.
- Content suggestions — If there is a topic, comparison or app type you would like us to cover, we welcome that input. We cannot promise to act on every suggestion, but we do read them all.
- Partnership and commercial enquiries — If you represent a casino, app developer or related business and want to discuss how we work with operators, please introduce yourself and outline what you have in mind. We will explain our process openly.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, please mention that in your message and we will point you toward appropriate support resources. You can also call the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
Our Response Process
We do not send automated replies in place of a real answer. When your message arrives, a member of our team reads it and responds personally. Our target window is two business days, though during peak periods it may run slightly longer. We will always follow up — if you have not heard from us after three business days, checking your spam folder is a worthwhile first step before resending.
Editorial Independence and Commercial Relationships
A straightforward note for anyone writing about our rankings or ratings: the apps reviewed on this site — including those listed on our top-rated casino apps guide — are assessed on their own merits. Commercial relationships do not determine position in our rankings. If you have a concern about how a specific app was evaluated, email us with the details and we will look at it properly.
A Word on Responsible Gambling
Real-money casino apps carry real financial risk. Our content is intended for adults aged 21 or over who are legally permitted to gamble in their state. Nothing on this site should be read as encouragement to gamble beyond your means or to treat gambling as a way to generate income.
If gambling is causing you or someone you know harm, free and confidential support is available 24/7 from the National Council on Problem Gambling: 1-800-GAMBLER.
What You Can Expect From Us
We are a small, editorially focused team. We will be straight with you about what we know and honest when something falls outside what we can answer. If your question is about a specific operator's terms, withdrawal process or technical issue, the operator's own support team will always be better placed to resolve it — but we are happy to point you in the right direction.
Thank you for reading, and we look forward to hearing from you.